August 19, 2009

Secure TN3270 Access to Titan Required as of November 1, 2009

In order to guarantee secure access to Titan applications such as TSO, DB2, Model204, and IMS, beginning November 1, 2009, the CIT Data Center will only allow access to Titan via SSL encrypted TN3270 sessions. CIT provides QWS3270 Secure to our customers for this purpose. Titan customers who are currently using QWS3270 Plus must upgrade their software to QWS3270 Secure by November 1, 2009.

How to get the new QWS3270 Secure software

You can download QWS3270 Secure from the Titan website at http://titan.nih.gov/ by following these steps:

•	Click on “NIH Connectivity Tools” under the Connectivity category.
•	Enter your Titan USERid and password.
•	Select QWS3270 Secure (TN3270) from the options for Windows 2K/XP.
•	Review the License Agreement and click “Agree.”

You will then find installation and configuration instructions for the software.

To install the software on your PC you must have an administrative account (AA). Your “AA” account is used for making system changes, installing software, and running applications that require it. The AA account is required due to changes mandated by the Federal Desktop Core Configuration (FDCC) implemented at NIH. If you do not have an “AA” account, please contact the NIH Help Desk for assistance in installing the software.

No matter who installs the software, it is recommended that you print and read the installation and configuration instructions before the software’s installation.

Be sure to follow the instructions for configuring a secure Titan or IMS session.

Macintosh computer user considerations

Customers using Macintosh computers to access Titan have two alternatives to allow secure communication.

One choice is to download TN3270X Release 3.2.4, which also supports Secure Sockets Layer (SSL) communications, from Brown University. To install the TN3270X 3.2.4 client, please follow these instructions:

1.	Download the software from http://www.macupdate.com/info.php/id/8193.
2.	The download and install parameters can be completed by using the defaults.
3.	After the download is complete, the tn3270 x folder can be opened and a new session started. Please use the following parameters to start the session:

Host name      Titan.nih.gov    
Session name   Titan

Click the Special icon and enter:
Port   2323
Terminal type Auto   
Click the SSL button
Set SSL/TLS as the default
Click the Negotiate SSL button

Click OK 
Click Open Connection
    

The other choice is to use ‘Parallels Desktop for Mac,’ a hardware emulation virtualization software package that allows Windows applications, such as QWS3270 Secure, to run side-by-side with your other Macintosh OS X applications. Once the Parallels Desktop environment has been implemented, Macintosh users can download the QWS32370 Secure software from the Titan website at http://titan.nih.gov/. For more information on the Parallels Desktop, please visit http://www.parallels.com for details.

Note: The reference to other non-NIH Internet sites is only for the convenience of web users. NIH is not responsible for the availability or content of these external sites, nor does NIH endorse, warrant or guarantee the products, services or information described or offered at these other Internet sites.

Need help to install QWS3270 Secure or have questions?

If you need help or have any questions regarding installing QWS3270 Secure, just submit a service request via the NIH Help Desk’s website (http://ithelpdesk.nih.gov) or give them a call at 301-496-HELP (301-496-4357), 866-319-4357 (toll free), or 301-496-8294 (TTY).