January 31, 2011

Titan Account Lifecycle Policy Implementation

Beginning March 1, 2011, to enhance Titan system security, CIT will be implementing the NIH Account Lifecycle Policy requirement for the expiration of user account passwords after 60 days (see http://ocio.nih.gov/nihsecurity/NIH_Account_Lifecycle_Policy.pdf). Specifically, all passwords for Titan user accounts will expire after 60 days, and any user ID with a password that remains unchanged after day 65 will be disabled.

The account password lifecycle

• Passwords must be changed every 60 days.


• At 55 days an email will be sent to the User that the password will expire in 5 days and that it should be changed.


• At 60 days an email will be sent to the User and the User's Account Sponsor(s) that the password is expiring and needs to be changed.


• At 66 days an email will be sent to the User and the User's Account Sponsor(s) that since the password has not been changed, the User is being revoked. For this User to regain access to Titan, the Account Sponsor will have to Restore (Resume) the User and then change the password or open a ticket with the NIH IT Service Desk to get the User re-instated.

Questions?

If you have any questions about the Account Lifecycle Policy and its effects on Titan user accounts, the NIH IT Service Desk can be reached at 301-496-4357, 301-496-8294 (TTY), or 866-319-4357 (toll free) or via the web at http://itservicedesk.nih.gov/.

Note: If you are unable to open and view the PDF document linked in the first paragraph, you may need to download Adobe Reader.