October 21, 2008

Extended Outage of Production Systems Scheduled for November 2nd

For Sunday, November 2, 2008, the NIH Data Center has scheduled hardware upgrades for the IBM z9 BC processor. On that day, there will be a complete service outage of approximately 4 hours from 12:01 a.m. to 4:00 a.m. (at the latest) for all Titan systems.

Need help or have questions?

If you need help or have any questions regarding this outage, just submit a service request via the NIH Help Desk’s website (http://ithelpdesk.nih.gov/support/) or give them a call at 301-496-HELP (301-496-4357), 866-319-4357 (toll free), or 301-496-8294 (TTY).