November 13, 2008

Extended Outage of Production Systems Scheduled for November 30th and December 14th for Operating System Upgrade

There will be a complete service outage of approximately six hours from 12:01 am to 6:00 am (at the latest) for all Titan systems on Sunday November 30, 2008, and Sunday December 14, 2008. The purpose of these outages is to upgrade the production Titan operating system from z/OS 1.7 to z/OS 1.9.

For Sunday, November 30, all Titan systems will be down while system 9 is upgraded from z/OS 1.7 to z/OS 1.9. For Sunday, December 14, all Titan systems will be down while system 4 is upgraded from z/OS 1.7 to z/OS 1.9.

Need help or have questions?

If you need help or have any questions regarding this outage, just submit a service request via the NIH Help Desk’s website (http://ithelpdesk.nih.gov/support/) or give them a call at 301-496-HELP (301-496-4357), 866-319-4357 (toll free), or 301-496-8294 (TTY).