July 7, 2009

Life after Wylbur: Help Takes Different Forms

CIT will do everything we can to help users prepare for Wylbur’s retirement well before the December 31, 2009, deadline. Our staff will even work with you to convert your command procedures to REXX EXECs or to help you use FTP software to download data sets, edit them on your desktop computer, and later transfer them back to the mainframe.

But, don’t delay; start your planning NOW! The December 31 deadline cannot be extended. To help steer you in the right direction, we are offering many different forms of help.

Take a class

For customers who use Wylbur interactively, we offer classes in ISPF. Sign up today for the July 17 class to learn about this powerful tool that will help you perform many of Wylbur’s basic functions.

Read a wiki

Our Wylbur wiki (at http://wylretire.cit.nih.gov/) is a “how to” resource set up to help you with the transition. Log in to the wiki with your Titan userid and password. It includes many useful tips including step-by-step instructions on how to:

•	edit a data set using ISPF
•	manage your data sets, including partitioned data sets
•	use IOF to control a batch job
•	print a data set
•	use web tools to carry out Wylbur functions
•	join the WYLBUR-L listserv list
•	locate documentation for more advanced assistance

Ask for an expert - Small Group Consulting

CIT offers Small Group Consulting to help an office or group of people find a Wylbur replacement strategy that meets their needs. One of our expert staff members will advise your group, in person or by phone, and help you plan a migration strategy tailored to your Wylbur application. Contact the NIH Help Desk to arrange for an appointment.

Use a listserv list

Join the WYLBUR-L listserv list to ask a question or send a comment concerning the WYLBUR retirement. Refer to the Titan News article Join the WYLRETIRE-L Listserv to Post Comments and Receive Information to learn how to join and use the listserv list.

Contact the Help Desk

For questions related to the Wylbur retirement, contact the NIH Help Desk at http://ithelpdesk.nih.gov/support or 301-496-4357, 301-496-8294 (TTY), or toll free at 866-319-4357.